Contact Us
However you prefer to discuss, select & purchase your watches, we are here for your convenience.
If you’d rather speak to one of our experts before you “Add to Basket,” no problem. They are happy to speak to you by Phone, arrange a Video Call or send information by Email or Text Message. Please choose one of the options below to get in touch.
Watch and Order Enquiries
For any watch and order enquiries please contact our Customer Service team using one of the options below.
Email Us: [email protected]
Call Us: +44 (0)1628 410 230
Book Your Appointment
Business Hours
Monday, Wednesday, Thursday, Friday & Saturday: 10:00 – 18:00
Tuesday: 10:30 – 18:00
Sunday: 11:00 – 17:00
Reduced Hours
6th May: 11:00 – 17:00
27th May: 11:00 – 17:00
Service and Repairs Enquiries
For repair and service enquiries please contact our Service Centre using one of the options below.
Email Us: [email protected]
Call Us: +44(0)1628 770 988
Business Hours
Monday – Friday: 8:30-17:00
Grand Seiko Boutique
18:00–We are looking forward to seeing you in our New Bond Street boutique.
Reserve your private appointment or simply pop by and see us.
Call Us: +44(0)20 3105 6212
Email Us: [email protected]
Book Your Appointment
Business Hours
Monday, Wednesday, Thursday, Friday & Saturday: 10:00 – 18:00
Tuesday: 10:30 – 18:00
Sunday: 11:00 – 17:00
Reduced Hours
6th May: 11:00 – 17:00
27th May: 11:00 – 17:00
Frequently Asked Questions
For questions regarding Seiko and Grand Seiko products or services, you can also visit our FAQ page following the link below.