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Online Appointment Booking Service
Grand Seiko London Boutique offers online appointments with our experts to discuss our timepieces with you, without you needing to visit the boutique in person. Book Your Appointment
To book your appointment
Click the button below.
Select your desired appointment date and time using the online calendar.
A link to the consultation page will be sent to you by email or SMS.
When it’s time for your appointment, please click the link to start your session.
  • Online appointments are available Monday to Saturday between 11:00-18:00 and Sunday between 12:00- 17:00.
  • Each Online appointment can be booked for up to 60 minutes with our automated booking service. For longer appointment requests, please contact us directly on BoutiqueLondon@grand-seiko.co.uk.
  • An appointment will be automatically cancelled if you do not access the appointment link within 10 minutes after the reserved time.
  • The camera function for your device can be turned off in our appointment settings, depending on your preference.
  • Appointment reservations can be made, changed, or cancelled up until 5:30pm on the day before the appointment date.
  • The connection may be interrupted due to the Wi-Fi quality. If this happens, please click again on the link that was sent to you with your booking confirmation.
Optimising your Online Appointment
To get the best out of our appointment service:
  • Please use Safari if you are using an iPhone (iOS).
  • Please use Google Chrome if you are using an Android device.
  • Please use Google Chrome if you are using a PC.
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